Shipping policy

SHIPPING

FAQ


How long does shipping take?

All orders are processed within 2–4 business days after purchase.
Orders are not processed on weekends or public holidays.

Once shipped, delivery typically takes:

  • 10-15  business days for international orders, depending on your location and local carrier processing

Shipping times may vary slightly during peak seasons or high-volume periods.


Do you ship worldwide?

Yes — we ship worldwide.

Delivery times may vary based on your location and local customs processing, but most international orders arrive within 10-15 business days.


Can I return my product?

We want you to be fully satisfied with your purchase. That’s why we offer a 14-day return option from the day your order is delivered.

To start a return, please contact us at dripcrafted@outlook.com and include your order number.

Return Conditions:

  1. Products must be returned in original condition and original packaging.

  2. Items must not be used, worn, or damaged.

  3. We do not provide prepaid return labels in most cases.

Once your return is received and inspected, we will issue a full refund.
Please allow up to 7 business days for your refund to be processed.


Sale Item Policy

Sale items that have already been shipped or received may be returned with a 30% restocking fee within 14 days.
After 14 days, no refunds will be granted.

The restocking fee is waived only if the product arrives damaged or defective.


What payment methods do you accept?

We accept all major payment options, including:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay / Google Pay (if available in your region)


Where do you ship from?

We ship from multiple fulfillment centers located in:

  • USA

  • East Asia

  • Western Europe

If your item is unavailable at the closest warehouse, it may be shipped from another location or directly from our production line — delivery times remain the same as listed above.

Please note:
Once an order is placed, it cannot be canceled, as we immediately begin processing it for fast delivery.
Double-check all information before completing your purchase.


Defective on Arrival Policy (DOA)

Every Drip Crafted product is thoroughly inspected before shipping.
In the rare event that your bracelet arrives defective, you must notify us within 24 hours of delivery.

We will arrange a replacement under the following conditions:

  • The product must be returned in the same condition it was received

  • It must not be modified, opened, tampered with, or damaged intentionally

  • If the packaging arrived damaged, this is out of our control — but if the product itself is damaged, we will replace it once verified with photos or videos

You are responsible for returning the defective item to us.
A replacement will be shipped once the return has been dropped off and tracking is provided.

We reserve the right to approve or deny claims that appear fraudulent or outside the scope of this policy.


What is included with “Shipping Protection”?

Shipping Protection guarantees a free replacement if your item is:

  • Lost during delivery

  • Damaged in transit

  • Not delivered by the local postal service

To qualify:

  • You must include Shipping Protection at checkout

  • You must provide a complete and accurate shipping address

Shipping Protection is non-refundable.